Most lawyers love to talk, but problem solving begins with listening. Listening means letting go of preconceptions, exploring assumptions, and probing details. A lawyer that does not listen well is likely to miss nuance, jump to wrong conclusions, misunderstand the client’s long-term objectives, and provide little net value. Does your lawyer listen?

We listen so that we may understand, so that we can find solutions.

understanding.

Trying to solve a problem one does not understand is like driving in a foreign city without directions. You might reach your destination by accident, but you may also drive in circles for a long time. In a legal context, where the stakes are high, lawyers without roadmaps drive in circles at their clients’ expense.

Does your lawyer know how to get where you need to go? Find out before the journey begins. Here is a tip. Ask detailed questions. Listen carefully to the answers. Are the answers in plain English? Does the explanation make sense? If you have any doubt, chances are the lawyer does not fully understand the legal problem, and you may be in for a long ride.

We take time at the beginning to understand the problem. That means knowing the law as well as the facts, examining issues from competing perspectives, and developing a roadmap to get us where our clients need to go.

resolving.

Litigation is a tool for resolving disputes, but it is not the only tool. Sometimes a business problem warrants a business resolution. The resolution may involve trading goods or services, assigning rights, or finding value in other ways.

Since problems come in different shapes and sizes, solutions can be as varied. We look at problems from all angles to find creative resolutions.

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